Privacy Policy

At Welsh Gifts Co, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information when you use our website:
1.1. Personal Identification Information

Name
Email address
Mailing address
Phone number
1.2. Payment Information
Credit/debit card details (processed through secure third-party providers)
Billing address
1.3. Website Usage Data
IP address
Browser type and version
Device information
Pages viewed on our website

2. How We Use Your Information

2.1. We use your personal information to:

Process and fulfil your orders
Communicate with you about your orders and account
Improve our website and customer service
Send promotional emails, newsletters, or offers (if you’ve opted in)
Respond to customer service inquiries or support requests

2.2. We do not sell, rent, or share your personal data with third parties except as necessary to process payments, ship orders, or fulfil legal obligations.

3. How We Protect Your Information

3.1. We implement industry-standard security measures, including encryption and secure payment processing systems, to protect your personal information.
3.2. Access to personal data is restricted to authorised personnel only.
3.3. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of data transmission or storage can be guaranteed as 100% secure.

4. Cookies and Tracking Technologies

4.1. We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences and login details
Track your browsing activity for analysis and marketing purposes
Offer personalised content and advertisements

4.2. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

5. Sharing Your Information

5.1. We may share your information with third-party services providers for the purpose of processing payments, delivering products, or improving our services. These providers are required to maintain confidentiality and protect your personal data.
5.2. We may also disclose your information if required by law or in the event of a merger, acquisition, or sale of assets.

6. Your Rights and Choices

6.1. You have the right to:

Access and update your personal information
Request the deletion of your personal data (subject to certain legal restrictions)
Opt-out of marketing communications
Request data portability in a machine-readable format

7. Third-Party Links

7.1. Our website may contain links to third-party websites. This Privacy Policy applies only to Welsh Gifts Co. and does not cover the practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8.2. By continuing to use our website, you accept the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
Email: info@welshgiftsco.co.uk